Services

Our range of services means better hearing for everyone.

Hearing Aid Services of NY

The first time you enter our office, you will be treated like family. Our experienced front office staff, and providers will start to build a report by asking questions. We want to make sure we get every detail as every detail is important in helping someone hear better!

At Hearing Aid Consultants we provide a wide range of services for our patients. Ear protection, custom earmolds, hearing evaluations by NYS licensed hearing aid dispensers, and medical hearing evaluations by an audiologist, hearing aid repairs, hearing aid diagnosis, hearing aid candidacy, hearing aid fitting, counseling about hearing loss, hearing tests for everyone from infants to centenarians, and much more!

Our Audiologist, Judy McMahon, also performs Central Auditory Processing Evaluations, which are specialized educational assessments for ages six through adult.

We currently don’t have a special treatment program for tinnitus (ringing in the ears). However, most hearing aids now have a tinnitus relief program that can be activated to relieve some of the ringing and make it less noticeable.

Free Demo

When you come in to Hearing Aid Consultants for an appointment and free demonstration, we begin by discussing your hearing healthcare history, needs, concerns, and expectations because everyone’s situation is different. We then obtain a baseline of your hearing to determine if you are a candidate for hearing devices. We will perform an in-depth hearing evaluation in a sound treated booth, which is the gold standard in obtaining accurate and complete results. The examination results will allow us to determine the type and degree of your hearing loss.

If you are a candidate, we show you hearing aid style choices and explain the very different types of technology that are appropriate for you. By also discussing and considering your hearing needs and lifestyle, physical limitations, and budget, we’re better able to fit you with the best hearing aids for you! We’ll also program and let you hear and feel how hearing aids can improve your lifestyle. If you’d like to try them, we’ll order the hearing aids for you and you’ll be able to take them home to begin your trial period. Wearing them in your own environment allows you to see what a difference they can make in your life, and what the environment actually sounds like. Depending on the style of instrument, we can sometimes fit you on your very first visit to us!

Our hearing aids are always backed by a 60-day evaluation period.

Styles of Hearing Aid Technology

We offer many different styles of hearing aids including:

In the Canal (ITC)

Sits in the ear and is one of the most commonly used hearing devices.

Half Shell (HS)

A custom hearing aid, designed to fit snugly in the canal.

Full Shell (FS)

A custom hearing device designed to sit fully in the ear.

Completely in the Canal (CIC)

Requires a custom fitting that results in a barely visible device.

Invisible in the Canal (IIC)

Similar to CIC but smaller and sits further in the canal. It’s the least visible of all the models.

Behind the Ear (BTE)

Hooks over the top of the ear and rests behind it.

Mini Receiver in the Ear (RITE)

Similar to the BTE type but smaller, with a tube that fits in the ear.

Power Behind the Ear

A slightly larger BTE, designed to increased amplification for severe hearing loss.

What Style is Right For You?

Different styles of devices have been developed based on configuration and severity of your hearing loss. The style does not dictate the level of technology (basic, mid-range, advanced and premium) chosen. Once your provider has completed your hearing evaluation, this information will be used to discuss which hearing aid style best fits your needs!

Our Preferred Manufacturers

We participate with major manufacturers including EarQ, Oticon, Starkey, Resound, Widex, and Signia. We always fit our patients based on a collaborative consultation! The patient is an integral part of the conversation.

Featured Technology

It’s Time to Get More Out of Life

The Oticon More is a new perspective in hearing care. This hearing aid is designed to work more like the brain does because it learned through experience. Using On-board Deep Neural Network (DNN) the Oticon More gives the brain more of the information it needs to make sense of sounds, even in the most complex listening environments. Research has proven that the brain needs access to all sounds – not just speech – in order to function in a natural way. Using MoreSound Intelligence, Oticon More delivers 30% more sound to the brain, making speech and other sounds clearer*.

With the Oticon More you will be able to enjoy, follow, and engage in conversations easier than before. You won’t have to strain to hear anymore, the Oticon More will do all the work while providing you with crystal clear sound. This hearing aid also features a new amplification system that seamlessly adapts to the sound scenes you spend the most time in. Experience more out of life with the Oticon More.

Additional features include:

3-hour rechargeable solution
New MoreSound Amplifier
Direct connectivity to iPhone and Android devices
DNN technology to support BrainHearing

*Compared to Oticon Opn S^TM, Santurette, et al. 2020. Oticon More clinical evidence. Oticon Whitepaper.

The Latest Technology

The latest hearing technology connects directly to your smart phones and devices. This allows you to use your phone as a remote control for your hearing aids and some even take phone calls. The chip that manufacturers use in these devices is thinner than paper and about the size of three poppy seeds.

Ask us about these iPhone-direct devices during your appointment.

Oticon Opn S

We believe it is important to stay ahead of the latest trends and technology in the hearing industry so we can continue to provide our patients with the expert care they deserve. We attend trainings on the latest hearing aid technology so we can continue to offer you the best possible hearing healthcare experience.

One hearing aid we are especially excited about is the Opn S from Oticon. The Opn S is different because it is the first device to deliver speech understanding on par with normal hearing. This means you can take a more active part in difficult listening situations and understand more with less effort.

Try the Opn S for yourself. Make an appointment today!

Follow-Up Care

Hearing aids should be adjusted when you feel like your hearing has changed or when you think something doesn’t sound right. Hearing aids should also be cleaned monthly. This is very easy to do and we will show you how. Just like with any electronic device, repairs are typically required. It is hard to say how often repairs will be needed, but most can be done right in the office with a simple appointment. What is included with my purchase from your practice? It depends on the level of technology, but many come with a three year loss and damage warranty from the manufacturer. All EarQ hearing aids come with the longest hearing warranty around, the EarQ 4-Year Warranty.

We offer hearing protection for hunters, concert goers, musicians, car enthusiasts, lawn maintenance, and more. We also offer sleep plugs.

EarQ 4-Year Warranty

We are proud to be your exclusive local EarQ provider. Many standard hearing aid warranties only last 1-3 years depending on the model of hearing aid. The EarQ 4-Year Warranty covers any EarQ device for 4 full years regardless of the model. That’s 4 years of service, repairs, cleanings and adjustments at no additional cost to you.

Learn more about EarQ hearing aids.

Insurance and Financial Information

Hearing Aid Consultants of CNY accepts most insurances. Many times, insurance companies providing hearing aid benefits will provide the same reimbursement- whether the provider is in or out of network.

Call today and we will help you determine the hearing aid coverage you hold!

We take every type of major credit card. We also offer financing through HealthiPlan with up to 18 months of no-interest payments.

Helpful Tips

Q. I have new hearing aids and I’m having trouble adjusting; what tips can you give me to make this transition easier?

I would contact our office and make a list of issues you’re having. Sometimes, a small adjustment might actually take care of a lot of your troubles; but we won’t know unless you explain this to us. We are dedicated to making your transition as easy as possible.

Q. I have a family member with hearing loss and communication is getting difficult; what can I do?

Approach your family member and let them know how you feel. It is usually helpful if you explain that their hearing isn’t just affecting them, but it’s also affecting their loved ones. Also let them know that you care about them and enjoy when they are a part of the conversation.