Services

Our range of services means better hearing for everyone.

Hearing Aid Services of NY

The first time you enter our office, you will be treated like family. Our experienced front office staff, and providers will start to build a report by asking questions. We want to make sure we get every detail as every detail is important in helping someone hear better!

At Hearing Aid Consultants we provide a wide range of services for our patients. Ear protection, custom earmolds, hearing evaluations by NYS licensed hearing aid dispensers, and medical hearing evaluations by an audiologist, hearing aid repairs, hearing aid diagnosis, hearing aid candidacy, hearing aid fitting, counseling about hearing loss, hearing tests for everyone from infants to centenarians, and much more!

Our Audiologist, Judy McMahon, also performs Central Auditory Processing Evaluations, which are specialized educational assessments for ages six through adult.

We currently don’t have a special treatment program for tinnitus (ringing in the ears). However, most hearing aids now have a tinnitus relief program that can be activated to relieve some of the ringing and make it less noticeable.

Couple being consulted in Syracuse, NY
Hearing exam

Free Demo

When you come in to Hearing Aid Consultants for an appointment and free demonstration, we begin by discussing your hearing healthcare history, needs, concerns, and expectations because everyone’s situation is different. We then obtain a baseline of your hearing to determine if you are a candidate for hearing devices. We will perform an in-depth hearing evaluation in a sound treated booth, which is the gold standard in obtaining accurate and complete results. The examination results will allow us to determine the type and degree of your hearing loss.

If you are a candidate, we show you hearing aid style choices and explain the very different types of technology that are appropriate for you. By also discussing and considering your hearing needs and lifestyle, physical limitations, and budget, we’re better able to fit you with the best hearing aids for you! We’ll also program and let you hear and feel how hearing aids can improve your lifestyle. If you’d like to try them, we’ll order the hearing aids for you and you’ll be able to take them home to begin your trial period. Wearing them in your own environment allows you to see what a difference they can make in your life, and what the environment actually sounds like. Depending on the style of instrument, we can sometimes fit you on your very first visit to us!

Our hearing aids are always backed by a 60-day evaluation period.

Styles of Hearing Aid Technology

We offer many different styles of hearing aids including:

In the Canal (ITC)

Sits in the ear and is one of the most commonly used hearing devices.

ITC hearing aids
Half Shell (HS)

A custom hearing aid, designed to fit snugly in the canal.

half hearing aids
Full Shell (FS)

A custom hearing device designed to sit fully in the ear.

ITE hearing aids
Completely in the Canal (CIC)

Requires a custom fitting that results in a barely visible device.

CIC hearing aids
Invisible in the Canal (IIC)

Similar to CIC but smaller and sits further in the canal. It’s the least visible of all the models.

IIC hearing aids
Behind the Ear (BTE)

Hooks over the top of the ear and rests behind it.

BTE hearing aids
Mini Receiver in the Ear (RITE)

Similar to the BTE type but smaller, with a tube that fits in the ear.

RIC hearing aids
Power Behind the Ear

A slightly larger BTE, designed to increased amplification for severe hearing loss.

Power2 hearing aids

What Style is Right For You?

Different styles of devices have been developed based on configuration and severity of your hearing loss. The style does not dictate the level of technology (basic, mid-range, advanced and premium) chosen. Once your provider has completed your hearing evaluation, this information will be used to discuss which hearing aid style best fits your needs!

Hearing aid line up at The Hearing Aid Consultant

What Style is Right For You?

We participate with major manufacturers including EarQ, Oticon, Starkey, Resound, Widex, and Signia. We always fit our patients based on a collaborative consultation! The patient is an integral part of the conversation.

Featured Technology

Introducing The World’s Most Powerful Hearing Aids

Oticon has some of the most technologically advanced hearing aids on the market today. Along with BrainHearing technology and Own Voice Processing, Oticon has recently released three new hearing aids to provide you with a seamless listening experience.

The Oticon Xceed and the Xceed Play are the most powerful hearing aids for adults and children with severe-to-profound hearing loss. They both offer 360⁰ access to speech without the interference of background noise. This allows for a better listening experience as well as improved learning for children. The Xceed and Xceed Play feature groundbreaking technology that reduces feedback, such as static or whistling, so you can hear clearer and with better attention. Adults and children can control these devices straight from their smartphones through an app, creating more control and improved usability. The Xceed for adults comes in a variety of colors to match your skin tone or hair color while the Xceed Play includes bright, fun colors in addition to the neutral tones for younger users.

Oticon CROS hearing aids offer a revolutionary 360⁰ sound experience for those with single-sided deafness. CROS hearing aids include a transmitter with a microphone that wirelessly picks up sound and sends it from your poorer ear to your better ear with a hearing aid. This allows you to easily engage in conversations in different environments. Oticon CROS hearing aids feature OpenSoundNavigator and TwinLink dual-streaming technology so you can hear from all directions. This gives you the freedom to do what you love while enjoying a more natural listening experience.

Oticon Xceed
Oticon OPN Chip

The Latest Technology

The latest hearing technology connects directly to your smart phones and devices. This allows you to use your phone as a remote control for your hearing aids and some even take phone calls. The chip that manufacturers use in these devices is thinner than paper and about the size of three poppy seeds.

Ask us about these iPhone-direct devices during your appointment.

Oticon Opn S

We believe it is important to stay ahead of the latest trends and technology in the hearing industry so we can continue to provide our patients with the expert care they deserve. We recently attended a two-day training event with EarQ and Oticon in Denver, Colorado, where we learned about new ways we can offer you the best possible hearing healthcare experience. We were also one of the first in our area to be trained on the newest Oticon technology, including the Opn S. The Opn S is different because it is the first device to deliver speech understanding on par with normal hearing. This means you can take a more active part in difficult listening situations and understand more with less effort. Try the Opn S for yourself. Make an appointment today!

Follow-Up Care

Hearing aids should be adjusted when you feel like your hearing has changed or when you think something doesn’t sound right. Hearing aids should also be cleaned monthly. This is very easy to do and we will show you how. Just like with any electronic device, repairs are typically required. It is hard to say how often repairs will be needed, but most can be done right in the office with a simple appointment. What is included with my purchase from your practice? It depends on the level of technology, but many come with a three year loss and damage warranty from the manufacturer. All EarQ hearing aids come with the longest hearing warranty around, the Secure 4-Year Warranty. We offer hearing protection for hunters, concert goers, musicians, car enthusiasts, lawn maintenance, and more. We also offer sleep plugs.

EarQ 4-Year Warranty

All of our EarQ hearing aids come with the EarQ 4-Year Warranty. The EarQ 4-Year Warranty will save you time and money! With this warranty you get 4 years of service, repairs, cleanings, and adjustments. Call us today to learn more about the EarQ 4-Year Warranty.

EarQ 4year Warranty logo
Hearing Health Insurance

Insurance and Financial Information

Hearing Aid Consultants of CNY accepts most insurances. Many times, insurance companies providing hearing aid benefits will provide the same reimbursement- whether the provider is in or out of network.

Call today and we will help you determine the hearing aid coverage you hold!

We take every type of major credit card. We also offer financing through HealthiPlan with up to 18 months of no-interest payments.

Helpful Tips

Q. I have new hearing aids and I’m having trouble adjusting; what tips can you give me to make this transition easier?

I would contact our office and make a list of issues you’re having. Sometimes, a small adjustment might actually take care of a lot of your troubles; but we won’t know unless you explain this to us. We are dedicated to making your transition as easy as possible.

Q. I have a family member with hearing loss and communication is getting difficult; what can I do?

Approach your family member and let them know how you feel. It is usually helpful if you explain that their hearing isn’t just affecting them, but it’s also affecting their loved ones. Also let them know that you care about them and enjoy when they are a part of the conversation.

Man calling about hearing aid adjustments

Our Locations

Select a location to view contact details

Copyright 2020 © Hearing Aid Consultants of Central NY